How it works
Simple steps. Real results.
Here's how working with a coach can put you in control of a profitable and growing business in as little as 90 days. No long contracts to start. No jargon.
Your path
Four steps from here.
Take a look
Take a free scorecard, read a free e-book, or join the free seminar.
Talk
A free 30-minute strategy call. We find your biggest ceiling together.
Plan
We build your whole-business plan and five-year numbers in APeX, then your first 90-day plan.
Coach & grow
Weekly coaching and accountability on ABoS, so the plan turns into what your team does each week.
Results, guaranteed.
Follow the system and take the action, and ActionCOACH guarantees results. See the full terms at actioncoach.com/guarantee.
How business coaching works
The ABoS installation: 6 steps.
The 6 steps in the ABoS installation are the fastest way to build a true business: a Commercial, Profitable Enterprise that Works, Without You. The business works, so you don't have to.
True business freedom is the goal: time, team, money and motivation freedom for you as the owner, and an asset, a saleable business. For many owners it seems like a dream. After 33 years and hundreds of thousands of clients, here is how it works. There are 6 steps you will need to take.
Step 1MasteryFrom chaos to control
Mastery is going from chaos to control: from the business running you, to you running the business. Often it feels like you are in reactive mode, putting out fires. At the very worst you've fallen to the “just pay the bills” level, and at the very best you feel that if you want it done right, you have to do it yourself.
There are 4 areas of Mastery, and each one has its own set of Strategy Cards and Playbooks for you to work through as you are coached through the installation of ABoS. At Mastery you have to be patient for growth but massively impatient for profits each day.
- Destination Mastery brings you clarity. Install the planning and goal-setting systems and take charge of the company day to day as well as long term.
- Time Mastery brings you productivity. The ABoS self-management and people-management systems add up small gains into larger bottom-line results.
- Delivery Mastery brings you and your customers consistency, so they keep coming back and feel great about referring others. From basic process improvement to checklists, the Strategy Cards and Playbooks you use are set by your initial ABoS Assessment and tracked on your ABoS Dashboard.
- Financial Mastery brings you profits. Know and read your numbers, both the historical ones like profit and income and the predictive ones that show where you are going, so you can make real decisions with confidence.
Mastery builds a solid foundation, and the confidence to move forward into growth.
Step 2MarketingProfitably buying lifetime customers
Here is where you turn up the cash flow and take charge of your growth. The ABoS Marketing Systems follow a clear and powerful definition of marketing: profitably buying lifetime customers. Your marketing becomes an investment, where every $1 out means more than that back in extra profit.
Through the ABoS Testing and Measuring Systems, marketing goes from a cost center to an investment, where Return on Ad Spend is something you celebrate regularly. All the Playbooks and Strategy Cards relate back to one formula with 5 key multipliers, each with dozens of Strategy Cards for you to use as you install ABoS.
- Leads are your prospects and potential new customers. Install measurement systems, set new goals, then use the strategies to win the right number of leads for a growth rate that you, your team and your cash flow can handle.
- Conversion Rate is about installing the ABoS sales systems, so you build a sales force that consistently nurtures, converts and builds high-value sales, time after time.
- Number of Transactions is your repeat business. Most profit comes from past customers coming back, so this part of the installation is vital.
- Average Sale is about you and your team boosting the value of every single sale with every single customer.
- Margins strategies are about earning the best gross profit from every single sale. The stronger your brand, the more value and profit you gain.
On top of the 5 Ways formula, the ABoS Ladder of Loyalty takes someone in your target market all the way from suspect to raving fan: a customer who buys often, refers others like them and talks about you in public. Now it's time to get your time back.
Step 3SystemsSave Your Self Time, Energy and Money
In the ABoS installation, SYSTEMS stands for Save Your Self Time, Energy and Money. It's the “that works” part of a Commercial, Profitable Enterprise that Works Without You.
We coach you to build the systems, the systems run the business, and your team runs the systems. That gives you far more predictability as you scale. Your job becomes managing and leading the team as they run the systems. There are 9 parts to this level:
- Parts 1 to 4 set a clear direction: the Playbooks for your Vision, Mission, Values and Company Goals give you the clarity to build an organization that can achieve them.
- Parts 5 to 7 define the size and shape of the team you'll need to make your vision a reality.
- Parts 8 and 9 install the systems and create the actual manuals and checklists for a truly systematized, predictable growth company.
Now it's time to remove yourself from the day to day.
Step 4TeamTogether Everyone Achieves More
Together Everyone Achieves More is the theme of the ABoS team installation. As you build your people, they build your business. To build a business that grows without you, you need a team that gets results with or without you.
There are 6 Keys to a Winning Team. As you install each one, along with the Management Systems (competency and productivity) and the Leadership Systems (passion and focus), you'll trust your team more and more to handle it on their own.
- Strong Leadership starts with you: the leadership framework, your leadership skills and your leadership style.
- A Common Goal that everybody on the team knows, believes in and wins from.
- Culture and Rules of the Game written down, so everyone knows how the team plays.
- An Action Plan so everyone knows who does what, by when.
- Support Risk Taking because as you grow and try new things, people need room to try.
- 100% Involvement and Inclusion so the whole team is in it.
Wrap it all with the ABoS Communication Systems and your company starts to feel like a well-oiled machine. Now it's time for you to step out, or step up.
Step 5ScaleFrom percentage growth to multiplied growth
The 5 Core Disciplines of Scale are about expansion: taking the model you've already built and growing it to the size you want. Not everyone wants to grow to this level, although owners on our CEO and corporate coaching usually start here.
The 5 Disciplines work together, and when they're all working at their peak they produce exponential growth. Each is broken down in ABoS into 4 or 5 major functions, with hundreds of Strategy Cards and multiple Playbooks, so your growth is structured and planned.
- Strategy
- Business Development
- People
- Execution
- Mission
Whether it's you or a management team growing the company at this level, growth has to be funded, balanced and, most importantly, built on great people building a great company. That should always include a great coach.
Step 6FreedomA business that works without you
Remember the definition from the start: a business is something you can sell, or at least something you could choose to sell. Every owner exits at some point. Far too many end up just shutting the doors because of their own health or the health of the business.
With ABoS, we make sure it's a planned exit: a company that runs without you, or one you can sell as an asset to a strategic or financial buyer. Your freedom is the ultimate goal.
That's why, while ABoS is installed in your business, your coach also works with you on your personal and professional growth. Your journey started as a Student, then an Employee, then Self-Employed. Most owners only had one or two real jobs before they started their own business. The climb to Manager, with your own team, and finally to Owner, where you let go and your team runs it without you, comes from your coach, from ABoS, and from C.A.R.E.
Open any step to read more.
Around the system
C.A.R.E. for the owner.
While ABoS is installed in your business, your coach works on you: your personal and professional growth.
Community
Business can be a lonely road. ActionCOACH brings you together with other owners to learn from and learn with. Community builds community.
Accountability
Mastermind groups, peer-to-peer accountability and your dedicated coach keep you focused on profitability and growth.
Results
A true focus on your numbers and the performance indicators that build your bottom line and the value of your company. We're with you every step of the way.
Education
Your team and your business can only grow as you grow, through online learning, books, conventions and Live and Local quarterly planning.
The platform
A proven system. Now digital.
Six steps — Mastery, Marketing, Systems, Team, Scale and Freedom — and a weekly rhythm that turns your plan into action your team owns, so the company runs on a system, not on you.
Your vision, people, market and numbers in one connected plan, with five-year profit, cash and break-even projections you can test before you commit.
Questions
Good questions.
Who is this for?
Owners and leadership teams of South Carolina businesses — from a few people to a few hundred. Our deepest experience is in manufacturing, industrial and technical companies.
How much time does it take?
Most owners spend about an hour a week with their coach, plus the work on the business that the plan calls for.
Is it in person or online?
Both. We meet in person across South Carolina and online, and your plan and weekly priorities live in APeX and ABoS so nothing gets lost.
What does it cost?
It depends on the program. The strategy call is free, and we'll give you straight numbers on that call.
What if I'm not ready for coaching?
Start with a free scorecard, an e-book, or the monthly seminar. There's no rush.
Ready for step one?
Book a free 30-minute strategy call. Leave with your number-one next move.
Or call 877-269-8055